We offer a 14-day returns window from the date of delivery, giving you time to ensure your piece is right for your space.

Due to the scale and specialist packaging of our trees, return shipping costs are the responsibility of the customer.

Items must be returned in packaging and in unused, resalable condition. If you’re unsure before ordering, we’re always happy to help with measurements, styling advice, or placement guidance.

Designed for effortless, long-term enjoyment.

-Indoor use only - Unless stated otherwise.

-Gently dust with a soft cloth or feather duster

-Avoid moisture, high heat, and prolonged direct sunlight

-Do not water

With simple care, your tree will retain its structure and finish for years to come.